FAQ

Here are some of the answers to the most frequently asked questions. If you have a question which isn’t listed here, please head over to our contact page and we’ll get back to you as soon as possible.

  • Our tours are located in some of the most beautiful jungle areas close to Sen Monorom;
  • We are a Cambodian ngo, with every dollar you spend supporting local conservation and livelihoods;
  • Mondulkiri Project is completely free of elephant exploitation with no elephant riding;
  • You will have the opportunity to get up close and personal with our 5 elephants without harming them in any way;
  • Help us protect our elephants from skin infections by washing them in the river
  • We have a 100% safety record.  Our elephants are very friendly and love all of our guests.
  • Learn about elephant habits and their close relationship with the Bunong hill tribe people;
  • We have a lovely waterfall for you to swim at
  • We use Bunong guides who have grown up living in the jungle and are experts at everything you will see;
  • Visiting the town of Sen Monorom in the Province of Mondulkiri is a rare opportunity to get off the beaten path, away from the crowds, and experience what is left of the Cambodian forest;
  • We are 800 metres above sea level so the temperatures are a lot cooler than the rest of Cambodia and the air is fresh and clean.

Sen Monorom, Mondulkiri is only a 5-6 hour minivan ride from Phnom Penh in Cambodia’s east.  It is 10 hours from Siem Reap, and 3-4 hours from Kratie and Ratanakiri.  If you don’t have much time or are in a hurry you can hire a private taxi from Sen Monorom to get back to Phnom Penh on the same day your tour ends at a cost of $150. It is also possible to do the two day tour in 1.5 days (one day with elephants, half day trek) so that you can catch the minivan back to Phnom Penh at 1.30pm.

Click this link for transport options to Mondulkiri from Phnom Penh, Siem Reap, Kompong Cham, Kratie & Ratanakiri.

It is difficult for us to recommend a minivan company because it is the individual driver that makes the trip feel safe or scary.  Minivan drivers are changing all the time.

There is no night bus from Mondulkiri to Siem Reap.  The minivan to Siem Reap leaves at 7.45am in the morning.  

There is a 10.30pm night bus to Phnom Penh

Yes the Mondulkiri Project is open every day, including weekends.  We are closed for 2 weeks every September for staff holidays. 

Yes it is possible to change the date of the booking.  Please send us an email as soon as possible telling us the new date you want to book.

Yes you need to book because our tour size is limited to 20 people.  You can book via our website by clicking the “book now” button at the top of every page, preferably 1-2 weeks in advance.  Sometimes our tours are fully booked so the earlier you book the better your chance of getting the tour date you want.

Payment can be made in US Dollars on the day of the tour or when you check in at the Tree Lodge Bungalows.  You cannot pay by credit card.  Sen Monorom has two atm machines on the main road that accept Visa and Mastercard.

No you cannot pay by credit card.  Payment is in cash.  There are 2 ATM’s on the main street of Sen Monorom for you to get money out.

All the bank teller (ATM) machines in Cambodia have US Dollars in them.   In the larger cities like Phnom Penh and Siem Reap all the prices in shops and restaurants are in US Dollars.

Our tours still run in the rain.  So bring a raincoat or we can offer you a poncho.  Our elephants love the rain and playing in the mud.

Yes.  We offer special rates for children (6-11 years) and infants (5 and under).  Children are half price.  Infants are free.

Our jungle trek is 18km so you need to have a medium level of fitness.  It is our most popular tour and we have not left anyone behind yet.  We have stops along the way and a long lunch break.  In the rainy season it is a bit more difficult because the ground can be wet and muddy.  There are several steep hill climbs.

No you don’t.  We have a storeroom to keep any of your luggage that you don’t want to take on the tour with you.  You will need a small daypack for your clothes and a water bottle.

  • Sturdy, enclosed footwear for hiking in the jungle.  Sports sandals and trainers are okay for our one day tour.
  • Swimming clothes and towel
  • Sun protection – hat and sunscreen
  • Insect repellant
  • Raincoat or poncho
  • Camera
  • Torch (only for the 2 day tour)
  • Lots of energy, especially for the 18km jungle trek

Yes our comfortable hammocks have a mosquito net and a blanket to keep you warm.

We have a team of local women who prepare authentic and delicious Khmer food daily.  At lunch you might be served soups and stir fries and a plate of tropical fruit for dessert.  Dinner is a traditional hill tribe soup cooked in Bamboo over the campfire.  Breakfast is Pancakes.

We have vegetarian options at each meal.  If you are vegan or have allergies please let us know by email.

You may want to bring additional snack foods for in between meals.  Unlimited water is also provided free of charge.

There are an estimated 75 captive elephants in  Cambodia of which an estimated 47 live in Mondulkiri Province.  In the past these elephants have been used for hard physical work such as carrying heavy timber or farm supplies.  They have also been used for elephant rides.  Elephant used for rides do not get enough time to eat and drink water or spend time in the shade to keep their bodies cool.  Elephants used for tourist rides at Angkor Wat often die from exhaustion.   Elephant rides can also cause long-term damage to the spine of an elephant as they are not strong enough to be carrying a bench seat with several people sitting on theme.

The Mondulkiri Project is committed to responsible tourism and our goal is to protect and provide genuine care for our elephants.  Our elephants health is regularly checked by Cambodia’s top government vet who is based in Phnom Penh.

All the elephants at our sanctuary have been retired from any form of work so they will enjoy a long and happy future of eating, drinking, scratching, swimming and playing in the mud.

Close Menu

Book a Tour!

Mondulkiri Project

Complete all the details on the form and we will get back to you within 24 hours to confirm your booking.

If you have any questions, please read our FAQ section before emailing us.